Why would I want to book through one of your preferred tour operators?

The benefit is that the professional is responsible for coordinating all the elements of your trip i.e. the bus company, The Nordic, the casino, the shopping area, the hotel- whatever your needs are. This leaves the group leader with the biggest job of all which is to market the trip and sell the seats.

I just want to buy a ticket on a bus coming there?

Can I take a bus there without organizing my own trip?

There is no public transportation that comes directly to the Nordic Lodge. The following companies sell individual seats on their busses. They usually have 3 or 4 dates each per season to choose from. Contact them directly to see when they have trips planned and where their pick ups are. La’Mirage Travel Service Tom 1-215-247-6381 5.11 and 5.25 Yankee Trails Holiday Tours Blythe 1-518-286-2400 x 215 4.28, 7.28, 9.29 and 10.27 Wade Tours Crystal 1-518-355-4500 x21 5.5 L&M Qua 1-718-238-2284 6.29 & 8.24

How can I best market my trip?

Facebook and other forms of social media are a great way to inform those in your circle of your plans. E-and text blasts are another good way to let folks know what you’re doing.

Why does my contract indicate an arrival time ½ hour before dining is to begin?

Arrival is expected ½ hour prior to dining. This provides time for the bus to be greeted in the parking lot and for the guests to use the facilities, stop at the bar and gift shop or enjoy our beautiful grounds for a few minutes prior to dining. It is also ensures the full 2 hours of dining can be enjoyed in the event that the group is running a few minutes late.

What happens if my final count is a few more or less than contracted number?

Simply email your final passenger count including the ages breakdown of any children and a revised final invoice will be provided. We suggest doing this at least 3 weeks before your trip so that there is plenty of time to remit the final payment which is due at least 2 weeks prior to arrival.

What happens if my group arrives early?

We welcome our groups to arrive early to enjoy our grounds before and to stay after dining if they wish as well. We are happy to serve the group early if we are able to.

What happens if my group arrives late?

The Nordic Lodge will always do its best to honor the 2 hour dining time. Due to other bookings and walk in guests waiting to be served, this is not always possible. In the event of unexpected circumstances (mechanical difficulties, heavy traffic, etc) a courtesy phone call is requested. Please call us as soon as a late arrival becomes imminent.

What if I have to cancel?

The initial deposit is non refundable and non transferable. All additional payments received will be refunded should cancellation occur more than 90 days in advance of reservation. If cancellation occurs less than 90 days in advance, all deposits are forfeited. Reservations made within the 90 day time period automatically forfeit all deposits should cancellation occur.

What if my passenger count falls below the minimum of the 20 guests required to

make a reservation?

If a reduction in group size results in less than 20 persons attending, deposits will be forfeited.

What happens if more guests want to come after I have sent in my final payment?

Seating is only guaranteed for the number of guests paid for in advance. Additional, late add on guests are welcome when space permits. Once availability has been confirmed, online payments can be processed up to the day before the visit. After that, other arrangements can be negotiated with Lisa our reservation manager.

What happens if someone cancels after I have sent in my final payment?

There are no refunds inside of 30 days. If late cancellation occurs, the group leader should make every effort to resell the seat.

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2020